Emergency Care
Expert emergency home care support, by your side within 24 hours.
What is emergency care?
If you need care support quickly, we’re here to help. Our specialised urgent care support is designed to be by your side when you need it the most. We provide sensitive, person-centred care in the event of an unexpected incident occurring such as accidents, injuries and illness, or where your usual carer is unable to support you.
Emergency care is versatile and can cover a wide range of needs and concerns, from personal care and medical assistance to mobility support and housekeeping.
Our holistic approach includes carefully selecting experienced and highly skilled care professionals with empathic, sensitive personalities and specialist knowledge to enable them to provide you with the urgent care you need.
Types of emergency care
Emergency care can fall into a number of different categories depending on your needs.
Emergency visiting care
Your care professional will visit you in your home at specific times, offering dedicated support with your unique needs when you need it throughout the week. Emergency visiting care can vary in frequency depending on your needs – from several daily visits to weekly support.
Emergency live-in care
A care professional will live with you in your home, providing care support whenever needed on a round-the-clock basis. The support they provide depends on your unique situation and needs and can include companionship, personal care and help with
Who is emergency care best suited to?
Emergency care needs can arise for different reasons. We provide tailored urgent care support to a variety of individuals in a number of situations, including:
- After an accident: If you struggle to manage daily activities by yourself at home following an accident, emergency care can support you until you get back on your feet.
- Sudden illness: Unexpected illness can leave you unable to manage day-to-day by yourself – emergency care can cover you whilst you get back to full health.
- Post-hospital discharge: Many people require emergency care following discharge from hospital after an unexpected injury or illness, or post-surgery, to support them with daily activities until they recover sufficiently to take care of themselves.
- Carer cover: Should your usual carer need a break or you are let down at the last-minute, emergency care can plug the gap and ensure that your needs continue to be met at home.
Emergency care FAQs
Emergency care costs can differ from person to person depending on what type of care you need and how long you need it for. Typically urgent care is costed per hour.
If you’re worried about care costs, are unsure how to pay for care or need help with accessing funding for care, please get in touch with our team today.
Emergency care is fully flexible and tailored to suit your specific needs. This can include one or more elements including medical assistance, personal care, rehabilitation and support with housekeeping and daily activities.
Please get in touch with our team to discuss your specific requirements.
We understand that once a need for urgent care has been identified, you want to know that support is on the way. Once you get in touch with us, we’ll endeavour to provide emergency care as quickly as possible. We aim to provide care within 24 hours from the moment you initially contact us.
There are a number of aspects to consider when putting emergency care in place and processes that must be followed to ensure that you receive the correct type of care, so the sooner you contact us the better.
Your care will be provided by our highly-skilled, sensitive and compassionate care professionals.
Whilst our focus initially will be on ensuring you are safe and well with the correct care provision in place, we’ll ensure wherever possible that your care professional is matched to your interests, preferences and needs.
If you require care urgently, please call us as soon as possible so that we can support you.
Our team is on-hand 24/7 to assist you with your emergency care needs and we’ll do everything we can to get you the support you need as quickly as possible.
