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FAQs
We’ve shared some of our most commonly asked questions below.
If you need tailored advice or don’t see the answer to your query here, please don’t hesitate to get in touch.
We’re passionate about care at home – in particular, bringing care right back to its roots as an empathic vocation which makes a real difference to people’s lives and the wider community.
We carefully hand-pick our care professionals for their friendly and compassionate personalities and extensive experience. We also invest in additional training and upskilling which is offered as standard within our organisation to ensure we’re doing all that we can to make sure you’re safe, comfortable and well at home.
ComfortPlus Care is CQC accredited and registered.
Care at home has many unique advantages – from enabling you to stay in familiar surroundings with loved ones to maintaining independence and enhanced wellbeing and quality of life.
Home care is also completely flexible and is tailored to your needs at any given time.
Most people in need of care can access care at home – the suitability of at-home care will depend on your specific situation and needs.
If you’re unsure whether care at home is right for you or would like to discuss your requirements further, please get in touch with us here.
At ComfortPlus Care we are a dedicated home care organisation – so we offer all types of at-home care from companionship and home help to overnight and live-in care.
We only choose experienced and fully qualified care professionals who meet our exacting standards in terms of personality, empathy and compassion.
At ComfortPlus Care we also operate our own Training division which delivers dedicated and specialised training within the industry.
We are continually looking to improve our offering and never stop learning, sharing training opportunities with our care professionals on a regular basis.
We know that you need a care professional who clicks with you, so we take time to carefully match you with someone who shares the same likes and interests.
Our formula ensures that you can always look forward to seeing a care professional you get on well with and feel completely comfortable with.
We understand how important continuity of care is – so we allocate a dedicated care team to you.
This means that if your regular carer is unavailable or falls ill or you need a higher number of visits per week, you have two or more care professionals you know well.
Every effort is made in every event to ensure that you always receive care from a familiar face.
Yes, we have fully trained and compassionate care professionals who can offer specialised dementia care.
We’ll discuss your needs with you during our first meetings to understand better how we can support you with a diagnosis of dementia, and what type of care or care plan will work best for you.
Private care at home is typically funded wholly or partially by the person needing care or their families.
There are however funding options available depending on your specific needs, age and situation, such as NHS medical care funding and Personal Independence Allowance (PIP).
If you’re worried about the cost of care and paying for care, get in touch with our friendly team here.
Our care teams will be available at all times to discuss any concerns you have, and all our care plans and personalised and flexible.
We’ll check in with you on a regular basis to make sure your care needs are being met, and can discuss your options with you if your needs change.
Typically we’ll adjust your care plan to include more or less care, or a different type of care, depending on your needs at that time.
Every person’s needs are different when it comes to care – so this is something we will discuss with you once we get to know more about you and your specific requirements.
Some people require one or two hours a week – others need an hour a day or several visits per day.
Our resources
If you’d like to read more in-depth about some key concerns surrounding access to care at home, such as care costs and care needs, you might like to take a look at our Resources section.
We’ve shared some useful, easy-read articles designed for those needing care and their loved ones to help you understand care at home and the care process in more detail.
Get in touch
If you need personalised support and tailored advice on any aspect of accessing care at home, from considering the type of care you might need to learning more about care funding options, get in touch with our friendly team today.
They’ll ask you some questions, listen to your concerns and provide you with dedicated assistance whether you decide to work with us or not.