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Who we are
At ComfortPlus Care, we’re committed to changing the face of care.
Our philosophy is person-centred – providing individual, tailor-made services that focus on what’s most important for recipients of care including friendly, familiar faces, genuine connections and making a real difference to daily lives of the people we work with.
As care specialists, we understand the challenges those needing care face when a requirement for professional support arises.
Maintaining independence and staying at home can feel complex and concerning for the person needing care and their loved ones, who want to find a solution that ensures they are comfortable, safe and well.
Coming back to the true origins of care with a focus on empathy and respect, we’re committed to improving experiences and outcomes for all and as a result, enhancing wellbeing and quality of life long-term.
In addition to the specialist care services we offer we also provide support for care professionals, with our dedicated training and recruitment divisions.
What makes us different?
At Comfort Plus Care we take a genuine interest in the people we provide care for, putting together tailored care plans based on their current needs and carefully matching them with a care professional who shares their likes and interests to ensure an authentic and lasting connection.
We also adopt a holistic approach to care provision, investing in our care professionals and communities to consistently improve the standard of care within the UK.
Compassion-driven care
Our Vision
At ComfortPlus Care we specialise in people-centric care delivered with a focus on compassion, empathy and respect.
Coming back to these true origins of care, we adopt a holistic approach which supports everyone involved from those cared for to the caregivers themselves.
The care we provide is individualised and dedicated, underpinned by a strategic approach which ensures that all fundamental aspects are fully considered.
We aim to provide a consistently high standard of care for all, along with nurturing a community of caregivers who are valued and appreciated to improve outcomes and wellbeing for everyone
who works with us.
Our Mission
Our mission is to bring care back to basics and provide sensitive and holistic support that enhances the emotional and physical wellbeing of both clients and carers. Emphasising people over profits, ComfortPlus Care invests in training, recruitment, and health initiatives to serve individuals and the wider community.
Our objectives as a company focus on improving outcomes and experiences through focusing on the fundamental elements of care.
This includes:
- Holding true empathy and compassion for people at the heart of everything we do – including clients, their families and our valued employees.
- Taking a genuine interest in the people we work with and providing personalised care matched to the individual and their needs.
- Ensuring that respect and dignity underpin the care we provide, our support for caregivers and our recruitment processes.
- Enhancing quality of life and wellbeing for those we care for and our community of caregivers with an integrative, holistic approach to improve outcomes for all.
- Honesty, authenticity and integrity without compromise.
- Consistently raising standards through advanced training and support for caregivers.
Our Values
To ensure that everything we do continues to be aligned above objectives, we have developed a set of core values which underpin our approach within every aspect of the specialist support we offer.
Our core values capture not only the needs of our clients, but also the people who work for us and the wider communities we serve.
At ComfortPlus Care, we are:
Compassionate: Compassionate, empathetic support tailored to each individual. Care administered with genuine passion and true concern for the people we work with.
People-centred: Care is all about people, so we ensure that the people we work with are supported at every level – from clients and their families to our caregiving teams.
Adaptable & Agile: Through implementing advanced strategies and adopting an integrative approach, our care is matched to each individual and their preferences, evolving as their needs change over time. We are committed to continued education and make it a priority to keep up with changes and developments in the wider social care sector.
Respectful: Respect for all remains at the heart of our offering and underpins everything we do – from recruitment and staff support to the care we provide.
Authentic: We’re honest, transparent and pragmatic in all that we do. We say what we mean, and we mean what we say.
Community-focused: Whether we’re supporting communities or serving them, we believe that strong connections are crucial to ensure a high standard of care.
Our Carers
We carefully handpick experienced and skilled carers who are aligned with our values – genuinely empathic, compassionate and respectful individuals who are equally as passionate as we are about delivering a high standard of care.
We believe that well-paid, well-trained and well-supported professionals deliver a better quality of care. Once on board, we provide unique support packages to ensure that our caregivers are nurtured on a personal and professional level.
Through specialist training and upskilling we also give care professionals the confidence and experience needed so that they can concentrate on the aspects of care that often make the most difference – companionship and true connection.